Production-quality draft based on the current ReachQuill implementation. Bracketed legal identity, contact, address, jurisdiction, and operational details require confirmation before launch.
1. Acceptance of Terms
These Terms of Service govern access to ReachQuill, provided by [Legal entity name to be confirmed]. By creating an account or using the service, you agree to these Terms. If you use ReachQuill for an organization, you represent that you have authority to bind that organization.
Bracketed legal details are launch placeholders and must be confirmed before these Terms are published as final.
2. The ReachQuill service
ReachQuill provides tools for discovering businesses, saving lead searches and business information, collecting available contact information, creating email templates, connecting a supported email account, sending individual outreach, and running email campaigns. Features may be added, changed, limited, or discontinued as the service develops.
3. Accounts and security
You must provide accurate account information, keep credentials confidential, and promptly address suspected unauthorized access. You are responsible for activity performed through your account except to the extent caused by ReachQuill’s failure to use reasonable safeguards. You may review and revoke active sessions through available account settings.
4. Connected services
Some features depend on third-party services, currently including Google account authorization, Gmail sending, and Google business-place data. You must have authority to connect and use any third-party account. Your use of a third-party service remains subject to that provider’s terms and policies.
Third-party availability, policies, quotas, or authorization decisions may affect ReachQuill features. ReachQuill does not control those services.
5. Outreach and email responsibility
You control the recipients and content of outreach sent through ReachQuill. You are responsible for determining and following the laws, regulations, provider policies, and industry rules that apply to your use. ReachQuill does not provide legal advice.
- Use contact information only when you have an appropriate legal basis or permission where required.
- Send accurate, non-deceptive content and identify yourself or your organization appropriately.
- Honor applicable opt-out, unsubscribe, suppression, and do-not-contact obligations.
- Comply with anti-spam, direct-marketing, privacy, consumer-protection, and email-provider requirements applicable to your location and recipients.
- Do not use ReachQuill to distribute spam or unsolicited commercial mail contrary to applicable requirements or Google policies.
6. Acceptable use
You may not use ReachQuill to harm others, interfere with the service, or evade safeguards.
- Engage in illegal, fraudulent, deceptive, harassing, or abusive activity.
- Send malware, phishing content, or material intended to compromise systems or credentials.
- Access accounts, systems, or data without authorization.
- Misrepresent your identity, affiliation, products, or authority to contact recipients.
- Violate intellectual-property, privacy, publicity, contractual, or other third-party rights.
- Circumvent rate limits, suppression controls, provider restrictions, or security measures.
- Resell or provide access to the service unless ReachQuill has agreed in writing.
7. Business and contact data
Business and contact information may originate from Google business data, publicly available business websites, user input, or enrichment processes. It may be incomplete, duplicated, or out of date. ReachQuill does not guarantee its accuracy, availability, or suitability for a particular outreach decision. You should review information before relying on it or contacting a recipient.
8. Your content
You retain ownership of email content, templates, campaign material, recipient selections, and other content you submit. You grant ReachQuill a limited right to host, process, reproduce, and transmit that content only as needed to provide, secure, and maintain the service and fulfill your instructions.
You represent that you have the rights and permissions required to provide and use your content. You remain responsible for its legality, accuracy, and effect on recipients.
9. ReachQuill intellectual property
ReachQuill and its licensors retain rights in the application, website, interface, software, documentation, trademarks, and related materials, excluding your content. These Terms grant only a limited, revocable, non-transferable right to use the service in accordance with these Terms.
10. Service changes and availability
We may update, suspend, limit, or discontinue features to maintain security, respond to provider changes, improve the service, or manage operational constraints. We will use reasonable efforts to avoid unnecessary disruption, but continuous or error-free availability is not guaranteed.
11. Suspension and termination
You may stop using ReachQuill at any time. We may suspend or terminate access when reasonably necessary to address a material breach, unlawful or harmful use, security risk, provider requirement, or threat to the service or others. Where appropriate, we will provide notice and an opportunity to remedy the issue.
A self-service account-deletion feature and final post-termination retention process are not yet established and must be confirmed before production launch.
12. Disclaimers
ReachQuill is provided on an “as available” basis. To the extent permitted by applicable law, we disclaim implied warranties that cannot reasonably be supported for a developing SaaS service, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that discovered data is complete or that outreach will produce any particular business result.
Nothing in these Terms excludes warranties or responsibilities that cannot lawfully be excluded.
13. Limitation of liability
To the extent permitted by applicable law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages arising from the service. Any final financial cap and jurisdiction-specific exclusions require legal review before production launch. This section does not limit liability where doing so would be prohibited by law.
14. Governing law and disputes
The governing law and forum are [Governing jurisdiction to be confirmed]. This provision must be completed and reviewed for consistency with the legal entity and markets served before launch.
15. Changes and contact
We may update these Terms as the service or applicable requirements change. Continued use after an update takes effect constitutes acceptance where permitted by law. Material changes may receive additional notice.
Legal entity: [Legal entity name to be confirmed]
Contact: [Contact email to be confirmed]
Mailing address: [Mailing address to be confirmed, if required]